FAQ

Product material

Our jewelry is crafted from high-quality stainless steel coated with 14k PVD (physical vapor deposition) gold. PVD coating is a modern process to enhance the durability and color retention. PVD-coated stainless steel jewelry is designed to resist tarnishing therefore it won't fade and no discoloration.

Our jewelry is hypoallergenic and designed to last when cared for correctly.

Jewelry care

To keep your jewelry looking its best, we recommend the following:

- Avoid direct contact with perfume, body, lotion, or makeup.

- Remove jewelry before going to bed.

- Remove jewelry when swimming, bathing, and exercising to reduce chances of it getting damaged.

- Avoid harsh chemicals such as household cleaning supplies.

- Regularly clean with a jewelry care cloth.

- Store your jewelry in its original pouch to prevent scratching and tangling.

How to order?

Buying the same product design
Just click the "buy with cash on delivery" button and choose the quantity then fill in your information afterwards.

Buying different product design
Just click the "add to cart" button and choose other product design in the main page by clicking "all products" at the top of the page. Fill in your information afterwards.


NOTE: You can only checkout a maximum of 3 products, but don't worry we offer FREE shipping even for one product! Also, discounts are automatically applied at checkout!

Shipping

We offer FREE shipping with Item Protection nationwide!

Please allow us for at least 1-2 days for processing before we ship them out. Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the shipping carrier's website.

Metro Manila: (1-3 days)
Luzon: (2-4 days)
Visayas: (4-6 days)
Mindanao: (4-7 days)

Returns

For hygienic purposes, we do not accept returns or exchanges of items that have been worn or taken out of its packaging. In case of missing items or faulty pieces, please contact us immediately within 48 hours of receiving your package, include a clear photo of the product or package. If reported beyond the given timeframe, it will be upon the team's discretion whether or not we will replace the piece.

We do not accept refunds.